Charmin's Money Back Guarantee

Satisfaction guaranteed or your money back by mail. Money back issued via prepaid card. Offer limited to Canadian residents only, 19 years of age or older. Limit one refund per household. Only official Canadian postal addresses are acceptable. No PO Boxes allowed. Use of multiple addresses to obtain additional refunds is fraud and may result in prosecution. Multiple submissions will not be acknowledged or returned. Prepaid card accepted where MasterCard® cards are accepted. Not redeemable as cash or usable at ATMs or gas pumps. Card expires 6 months from issuance. Terms of prepaid card apply. Refund is limited to the purchase price plus applicable taxes and first class postage. Excludes any incidental or consequential damages, negligence, strict liability or any other legal theory. 

This form must accompany your request. If UPC and valid original date receipt are not included in the request for refund, your prepaid card will not be issued. Reproduction, alteration, sale, trade, or purchase of this official form or proof of purchase is prohibited. Proof of purchase must be obtained 
from product purchased by you. No requests from groups, clubs, or organizations will be honoured. We will not honour incomplete submissions. Not responsible for lost, late, or undelivered submissions. Please allow 6-8 weeks for delivery. For the status of your refund call 1-855-814-5064.
Cards are issued by Citibank, Canada pursuant to a license from MasterCard International and managed by Citi Prepaid Services. Cards will not have cash access and can be used everywhere MasterCard debit cards are accepted.

Offer Valid for Product Purchased JULY/01/14-JUNE/30/15 Your request must be postmarked by JULY/31/15.